Environmental certification
In recognition for successful environmental management in all corporate areas, Lufthansa CityLine received the certificate of the European eco-audit regulations EMAS for the fourth time in a row in July, 2009. At the same time, the airline was recertified according to the international eco-standard ISO 14001. These certificates cover all three company locations: Cologne, Munich and Hamburg. CityLine has held this top position since 1999.
In addition to yearly internal and external observation audits, the entire corporate environmental care system must be checked every three years at the latest by external auditors to obtain revalidation or recertification. An environmental report informs the public about CityLine's environmental policies, goals and performance
Do you have an enquiry about your flight booking or your reservation? The Lufthansa Call Center can be reached 24 hours a day, 7 days a week on:
Tel.: +49 - (0)1805 - 805 - 805*
*(€0.14/min. from the Deutsche Telekom landline network; call charges may vary dependent upon network operator or mobile network provider)
Do you need information about our frequent flyer programme? The Miles & More service hotline is open Monday - Saturday from 7:00 - 22:00:
Tel.: +49 - (0)52 41 - 999 - 111
Our main switchboard can be reached on:
Tel.: +49 - (0)2203 - 596 - 0
E-mail: lh-cityline@dlh.de
